Instructing patients on the Room Service meal ordering system, assessing patient capability to utilize the Room Service System, assisting patients to place their orders, brief review of the diet basics related to the personalized menu the patient receives and constant communication with call center representatives. Associates degree in nutrition or hospitality services preferred and/or equivalent experience with diets (indicated by CDM certification and cbord office experience) and customer service relations; hospitality experience and/or prior experience in a hospital diet office setting; reasoning, organizational, and time management skills; strong written and verbal communication skills; computer skills. Working knowledge of Microsoft word essential. |
